Webinar: Performance Support Tools – The Superheroes of Effective Learning

We were pleased to host our own Jenn Fairbanks, Senior Instructional Designer in a webinar last week discussing Performance Support tools. In the moment of need, who or where do learners turn to get answers to perform the task at hand? Perhaps another new employee. Maybe a long, complex search through the company’s knowledge base. Even worse, what if they don’t ask at all?

The result is reduced productivity and performance that impacts the bottom line. Performance support tools are here to save the day and provide…